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Response: Sorry I didn't notice that you rated a 3. I don't know how I missed it but I did. Dec. 9 and 10 were a Saturday and Sunday. That might be part of the problem for the postmark being on the 11th. Once again sorry for mailing late! If there's something I can do to make it up I will.
Response: I'm sorry! I'm the director of a daycare and had some serious staffing problems at work. That's why swaps were late.